Zypher Buy List
Selling Terms & Shipping Protection
Version 2026-11-01-v5 · Effective for submissions accepting this version on or after November 1, 2026.
These terms apply to selling items to Zypher Trading Video Games through Zypher Buy List. They do not replace our retail-store purchase, return, warranty, or privacy policies. Previously submitted lists remain subject to the terms and specific agreements accepted for those lists; changes here do not retroactively reduce your rights.
1. Your submission and offer
You must own the items or be authorized to sell them. Submit accurate titles, platforms, editions, regions, quantities, contents, and condition descriptions. Disclose known faults, modifications, missing parts, and counterfeit or reproduction items. A demo, sampler, replacement case, or reproduction is not the full original retail game. Never send stolen or prohibited goods.
A submitted list is an offer to sell, not a completed purchase or a promise that every item will be accepted. Catalog cash offers and any store-credit alternative are shown separately. Unless a specific written agreement says otherwise, quotes expire 30 days after submission. Collection offers use the acceptance and expiry shown on the individual offer. Wait for approval and your shipping instructions before sending anything.
2. Inspection and payment
Final acceptance, condition, quantity, and payment are determined after inspection against your submission and any separately agreed offer. Missing, damaged, incorrectly identified, or otherwise nonconforming items may receive a revised offer or be declined. Review adjustments and messages in your Seller Hub. A separately documented item or collection agreement controls where it specifically changes the standard offer.
Your selected cash method or store-credit option remains subject to the choices and amount confirmed on your list. The displayed all-inclusive optional protection price may only be deducted after you approve it and the selected protection is actually obtained. We do not automatically charge a payment card, create a negative payout, or collect an additional amount when a payout is insufficient. Any such situation requires a new agreement. These terms do not authorize automatic disposal of rejected items or change an existing return agreement.
3. Free prepaid labels
Zypher provides prepaid labels for approved inbound submissions. Standard approved shipping is free. Optional additional protection is separate and is paid by the seller only when the seller explicitly authorizes the displayed maximum fee. Use only the current label approved for the particular package. A label is valid for one physical package, not multiple boxes. Give accurate sender details, measured dimensions, and packed weight. Contact us before changing the contents, address, box, or number of packages.
Replacing or combining a label does not automatically transfer protection. A combined shipment must include all participating list references and be reviewed as one physical package. Multiple boxes need separate labels and a documented allocation of value. Do not count the same items or the same included coverage more than once.
4. Responsibility during transit
To the extent permitted by applicable law, you retain the risk of loss or damage until your items are physically delivered to Zypher at the receiving location designated for your submission. Providing or paying for a label does not, by itself, make Zypher the insurer of the contents or guarantee full-value reimbursement. A carrier acceptance scan, shipment delay, or missing package does not by itself make your quoted payout payable.
Any available carrier or purchased protection is subject to its actual terms, evidence requirements, limits, exclusions, and claim decision. You bear any uninsured or unrecovered transit loss except to the extent applicable law or a specific written commitment requires otherwise. This allocation does not excuse Zypher's own fraud, willful misconduct, liability that cannot lawfully be limited, or a failure to purchase protection that we expressly confirmed we would purchase after your approval. After physical receipt, Zypher is responsible for items in its custody under applicable law and the accepted transaction terms.
5. Included carrier coverage is limited
Included coverage, if any, depends on the actual carrier, service, and label arrangement. Some eligible USPS services ordinarily include up to $100, subject to USPS requirements, but we do not promise that every label includes $100 or any particular amount. Carrier liability or declared value is not necessarily insurance. The applicable provider determines eligibility and the amount recoverable. A coverage limit is not an automatic payment.
6. Optional shipping protection
Standard approved inbound postage remains free. You may decline additional protection for $0 or select a total-value tier from $100 through $10,000 in $100 steps for one eligible domestic U.S. package. Each tier has one all-inclusive price. You choose the value; Zypher selects the eligible carrier and service. USPS insurance and UPS or FedEx declared-value liability are different products; declared value is not insurance. The actual carrier's rules, limits, exclusions, and claim requirements still apply.
The displayed optional protection price is the full seller charge. No separate fee is added. It is Zypher's fixed tier price, not a representation of the carrier's actual premium or cost. Your explicit approval authorizes one deduction of that price only after the matching carrier protection purchase is documented. The selected tier is an upper limit, not a guaranteed claim payment or an addition to an assumed $100. A material restriction, deductible, higher price, or different arrangement requires a new disclosed quote and your approval.
Your selection is pending until Zypher verifies eligibility and obtains the appropriate carrier label and insurance or declared value. Selection alone does not activate protection. The exact purchase cost, declaration, tracking number, service, and receipt must be documented before shipping approval. Staff verification is required; automatic protection purchasing through Lero is not enabled.
The actual declaration is the lower of the selected total-value tier and the documented eligible cash offer, subject to carrier valuation rules. Where the documented value falls in a lower $100 price band, the lower tier price applies. If eligible included protection is sufficient for a value of $100 or less, the optional charge is $0. A discounted carrier purchase does not change the fixed tier price. No increase above the price you approved is allowed without renewed consent. The store-credit bonus is excluded from the declared value.
Before purchase, you may change or decline your selection through the Seller Hub. After purchase, changes to the label, box, contents, carrier, or value require review. Protected submissions cannot use ordinary automatic labels, share a label across lists, or add an unreviewed second box. A combined or multi-box shipment requires separately documented values and renewed protection arrangements before shipping.
The all-inclusive protection price is deducted once from the inspected cash payout, or once from store credit after the 15% bonus. For example, the $1,000 tier costs $18.70. For a $1,000 inspected cash value this leaves $981.30 cash or $1,131.30 store credit. The customer payout summary shows one optional shipping-protection deduction. Reinspection does not charge it again. No card charge, negative payout, or collection of additional funds is authorized automatically. An insufficient payout requires an agreed resolution.
If protection is not obtained, the charge is $0. A complete cancellation and confirmed full refund of the underlying unused protection purchase results in a full refund of the seller's protection price, not just the carrier cost. A partial carrier protection refund requires documented manual reconciliation and a proportional refund of the seller price, rounded to cents and capped at the amount paid. Apply a credit to an unpaid deduction or repay it if already deducted. A cancellation request alone is not a confirmed refund. This release does not automatically request or reconcile refunds for these externally purchased labels.
The fixed tier prices use the highest modeled published protection cost among eligible USPS, UPS and FedEx services for the value tier (USPS is excluded above $5,000; tiers above that use UPS and FedEx), with Zypher’s existing inclusive pricing. A lower actual carrier cost does not change the fixed seller price. The $100 tier is $0 only when the actual eligible service includes sufficient protection; this does not promise that every label includes $100.
All-inclusive optional protection prices
One price per total-value tier for eligible USPS, UPS, or FedEx services. Postage remains free. These are Zypher's seller prices; actual carrier purchase and eligibility verification are still required.
| Total-value tier | Optional shipping protection |
|---|---|
| Up to $100.00 | $0.00 |
| Up to $200.00 | $5.61 |
| Up to $300.00 | $5.61 |
| Up to $400.00 | $7.48 |
| Up to $500.00 | $9.35 |
| Up to $600.00 | $11.22 |
| Up to $700.00 | $13.09 |
| Up to $800.00 | $14.96 |
| Up to $900.00 | $16.83 |
| Up to $1,000.00 | $18.70 |
| Up to $1,100.00 | $20.57 |
| Up to $1,200.00 | $22.44 |
| Up to $1,300.00 | $24.31 |
| Up to $1,400.00 | $26.18 |
| Up to $1,500.00 | $28.05 |
| Up to $1,600.00 | $29.92 |
| Up to $1,700.00 | $31.79 |
| Up to $1,800.00 | $33.66 |
| Up to $1,900.00 | $35.53 |
| Up to $2,000.00 | $37.40 |
| Up to $2,100.00 | $39.27 |
| Up to $2,200.00 | $41.14 |
| Up to $2,300.00 | $43.01 |
| Up to $2,400.00 | $44.88 |
| Up to $2,500.00 | $46.75 |
| Up to $2,600.00 | $48.62 |
| Up to $2,700.00 | $50.49 |
| Up to $2,800.00 | $52.36 |
| Up to $2,900.00 | $54.23 |
| Up to $3,000.00 | $56.10 |
| Up to $3,100.00 | $57.97 |
| Up to $3,200.00 | $59.84 |
| Up to $3,300.00 | $61.71 |
| Up to $3,400.00 | $63.58 |
| Up to $3,500.00 | $65.45 |
| Up to $3,600.00 | $67.32 |
| Up to $3,700.00 | $69.19 |
| Up to $3,800.00 | $71.06 |
| Up to $3,900.00 | $72.93 |
| Up to $4,000.00 | $74.80 |
| Up to $4,100.00 | $76.67 |
| Up to $4,200.00 | $78.54 |
| Up to $4,300.00 | $80.41 |
| Up to $4,400.00 | $82.28 |
| Up to $4,500.00 | $84.15 |
| Up to $4,600.00 | $86.02 |
| Up to $4,700.00 | $87.89 |
| Up to $4,800.00 | $89.76 |
| Up to $4,900.00 | $91.63 |
| Up to $5,000.00 | $93.50 |
| Up to $5,100.00 | $95.37 |
| Up to $5,200.00 | $97.24 |
| Up to $5,300.00 | $99.11 |
| Up to $5,400.00 | $100.98 |
| Up to $5,500.00 | $102.85 |
| Up to $5,600.00 | $104.72 |
| Up to $5,700.00 | $106.59 |
| Up to $5,800.00 | $108.46 |
| Up to $5,900.00 | $110.33 |
| Up to $6,000.00 | $112.20 |
| Up to $6,100.00 | $114.07 |
| Up to $6,200.00 | $115.94 |
| Up to $6,300.00 | $117.81 |
| Up to $6,400.00 | $119.68 |
| Up to $6,500.00 | $121.55 |
| Up to $6,600.00 | $123.42 |
| Up to $6,700.00 | $125.29 |
| Up to $6,800.00 | $127.16 |
| Up to $6,900.00 | $129.03 |
| Up to $7,000.00 | $130.90 |
| Up to $7,100.00 | $132.77 |
| Up to $7,200.00 | $134.64 |
| Up to $7,300.00 | $136.51 |
| Up to $7,400.00 | $138.38 |
| Up to $7,500.00 | $140.25 |
| Up to $7,600.00 | $142.12 |
| Up to $7,700.00 | $143.99 |
| Up to $7,800.00 | $145.86 |
| Up to $7,900.00 | $147.73 |
| Up to $8,000.00 | $149.60 |
| Up to $8,100.00 | $151.47 |
| Up to $8,200.00 | $153.34 |
| Up to $8,300.00 | $155.21 |
| Up to $8,400.00 | $157.08 |
| Up to $8,500.00 | $158.95 |
| Up to $8,600.00 | $160.82 |
| Up to $8,700.00 | $162.69 |
| Up to $8,800.00 | $164.56 |
| Up to $8,900.00 | $166.43 |
| Up to $9,000.00 | $168.30 |
| Up to $9,100.00 | $170.17 |
| Up to $9,200.00 | $172.04 |
| Up to $9,300.00 | $173.91 |
| Up to $9,400.00 | $175.78 |
| Up to $9,500.00 | $177.65 |
| Up to $9,600.00 | $179.52 |
| Up to $9,700.00 | $181.39 |
| Up to $9,800.00 | $183.26 |
| Up to $9,900.00 | $185.13 |
| Up to $10,000.00 | $187.00 |
Carrier information: USPS Notice 123; UPS rate and service guide; FedEx fee schedule. Freight, international shipments, and services or items with different restrictions are excluded from this schedule. The carrier selected and the actual purchase terms control protection, not the pricing benchmark.
This schedule requires review before new paid authorizations or purchase confirmations on December 21, 2026. Existing recorded purchases keep their accepted pricing. Prior agreements are not retroactively increased or changed by this version.
7. Value and reimbursement limits
We use the documented cash buy offer for the actual contents as the starting point for a protection request, subject to the provider accepting that valuation and supporting evidence. A store-credit bonus, hypothetical retail resale price, sentimental value, or unsupported item value is not automatically insured. A claim cannot exceed the applicable purchased limit or the actual covered loss and verified eligible value. Buying a larger limit does not increase the value of the contents; buying a smaller limit leaves a potential shortfall.
A combined or multi-box shipment requires accurate item allocation and may require an updated quote. Changing the contents, service, packaging, or tracking number requires rechecking eligibility and any premium. Coverage cannot be added retroactively after loss, damage, or carrier handoff.
8. Packing and proof of handoff
Use a sturdy shipping box with adequate cushioning so the contents cannot move. Protect consoles and accessories individually. Secure discs in suitable cases or protective sleeves and rigid protection; do not ship unprotected loose discs. Keep manuals and artwork flat and protected from moisture. Remove or cover old labels. Include the submitted sell list or all applicable submission references.
Keep clear photos of the items, internal packing, and sealed labelled box, especially for valuable shipments. Obtain a staffed carrier acceptance scan and retain the drop-off receipt. A status of “Label Created” or “Pre-Shipment” is not proof that the carrier received the package. Do not leave valuable packages in an unsecured location. Valid carrier evidence and the provider's actual rules control claim eligibility.
9. Lost or damaged packages and claims
Contact Zypher promptly through your Seller Hub when tracking indicates a problem. Provide the list reference, tracking number, item evidence, acceptance receipt, and any requested documents. Zypher will coordinate claims for its purchased labels with the carrier, label account holder, or protection provider as required. Do not submit a duplicate claim or agree to a settlement for the same loss without coordinating with us.
For damage, retain the original box, labels, packing, and all contents until the claim and any inspection are complete. Photos, carrier damage reports, and physical inspection may be required by the actual provider. Do not discard, repair, resurface, or sell claim items before being told they may be released. Provider deadlines apply; report issues immediately so they can be met. A tracking delay alone is not a confirmed loss, and claim payments are not guaranteed or instant.
Any reimbursement is limited to the covered loss under the accepted protection terms and the amount properly payable for that claim, without duplicate recovery. If no additional protection was obtained, only any genuinely applicable included coverage may be available. Zypher does not promise to pay the uninsured difference merely because it supplied the label.
10. Exclusions and honest submissions
Protection does not automatically cover damage already present before shipping, losses caused by inadequate packing, missing items never placed in the box, prohibited contents, confiscation, fraud, or deliberate misrepresentation. The actual provider terms determine exclusions and claim eligibility. We may request reasonable evidence, refuse an unsupported or fraudulent claim, suspend misuse of the service, and cooperate with lawful investigations. An honest report of a shipping problem is not itself evidence of fraud.
11. Changes, cancellations, and records
Use only the most recently approved label. An unused label may be cancelled or replaced; do not ship on a cancelled label. Cancellation requests, carrier approval, postage refunds, and protection refunds are separate events. Check your submission for the current status. Material changes to a protection quote require your renewed approval. The version you accept, your selection, and its timestamp are retained with your submission.
12. Your legal rights and contacting us
Nothing here excludes nonwaivable rights or liability, guarantees an insurer's decision, or makes Zypher an insurance company. If a term cannot be enforced, the remaining terms continue to apply to the extent permitted by law. Specific written agreements on your submission control where they expressly differ from these standard terms. Contact us through My Sell Lists before shipping when you are unsure about protection, packing, or your offer.